What CAN be Recycled:
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Your recycling goes to a state-of-the-art facility where items are sorted and recycled sustainably. Together, we can support a healthier planet. |
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| RECYCLING | |
|---|---|
| PAPER | ENVELOPES | CARDBOARD | PIZZA | CEREAL BOXES | |
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| cardboard & boxboard | paperboard (cereal boxes, tissue boxes, paper rolls, etc.) | junk mail & phone books | magazines | newspaper, inserts & newsprint | office paper (white & colored) | envelopes (plastic window is OK) | pizza boxes (no food or grease) | tissue paper (no glitter) | wrapping paper & gift bags (no glitter) | shredded paper | |
| PLASTIC CUPS & CONTAINERS | PLASTIC BOTTLES (NO CAP) |
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| plastic bottles (no caps) | plastic containers, tubs & lids | plastic one-use cups & tops (no straws) | plastic plates & bowls (clean and dry) | prescription bottles (no labels) | |
| ALUMINUM CANS & FOIL | GLASS BOTTLES |
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| cans & bottles | aluminum foil | foil take-out food containers (clean and dry) | metal lids from cans & bottles | beverage bottles & jars (clear or colored) | food bottles & jars (clean and dry) |
What CANNOT be Recycled:
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We convert 6.4 million tons of non-recyclable waste into renewable energy, and return it back to the communities we serve, powering more than 340K homes each year. |
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| TRASH (WASTE-TO-ENERGY) | |
|---|---|
| PAPER TOWELS | NAPKINS | WAX-LINED CONTAINERS & PLATES | FOOD WASTE | |
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| paper cups (hot or cold) | tissues | cardboard take-out food containers | paper plates & napkins | wet or soiled paper | any food waste | |
| PLASTIC LIDS | BOTTLE CAPS | STYROFOAM | |
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| plastic bags | plastic wrap or film or bubble wrap | single-use coffee containers/pods | plastic straws | styrofoam cups, containers & trays | packing peanuts | hard plastic | water filters | |
| OTHER METALS & FOIL | GLASS |
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| foil tops from yogurt containers | pots & pans | small pieces of scrap metal | spiral bound binders | chip bags | ceramic mugs & plates | baking glassware | drinking glasses | windows | broken glass |
Residential Waste & Recycling Container FAQs
Frequently asked questions related to residential waste and recycling services.
Your waste pickup schedule is dependent on location. Contact us for scheduling questions. Check your neighborhood or municipal rules for guidance, but we recommend placing your barrels out the night before or by 7 a.m. the morning of service.
Compactable, non-hazardous trash and recycling are generally acceptable for a waste container. This includes:
- Household trash
- Office trash
- Food waste
- Recyclable items (including paper, plastic, cardboard, and metal)
Contact us and our customer care team can help you and your staff with any questions based on your type of waste and local regulations.
Hazardous, toxic, radioactive, volatile, corrosive, highly flammable, explosive, biomedical, or infectious waste are never acceptable for a waste container. Examples include:
- Aerosol cans
- Liquids
- Appliances
- Asbestos
- Batteries
- Chemical products
- Computers
- Fluorescent bulbs
- Medical waste
- Propane tanks
- Tires
- Demolition/construction materials
Contact us if you’re looking for a safe way to dispose of hazardous items like those above.
Massachusetts Department of Environmental Protection's (MassDEP) waste disposal bans prohibit the dumping of leaves and other yard waste as well as animal remains. Food waste is the only organic waste permitted in your bin.
WIN Waste drivers can NO LONGER accept mattresses and textiles in MA, even with a scheduled bulk pickup. Our drivers will have to leave the banned item behind. Please visit the Mass DEP website for more information.
For removal of construction debris or appliances, we recommend renting one of our durable and convenient roll-off dumpsters. If you have an upcoming project, explore our roll-off dumpster sizing.
WIN Waste Innovations is committed to recycling as much as possible, converting whatever cannot be recycled into renewable energy. You can put clean and dry bottles and cans, plastics, paper, and cardboard in recycling containers. See our Recycling page for more information. Recycling rules can vary by community, though, so please contact our Customer Care team if you have questions.
In order for our team to provide waste and recycling pickup, we require that containers are properly closed. If you’re unable to close your container and find that your waste needs have changed, you can always order a second container. If you have a specific item too bulky to dispose of, you can contact us to speak with one of our expert customer care agents. Our representatives will guide you on how to schedule a special pick-up or find a drop-off location near you.
If you have a bulky item to dispose of, contact our customer care team. Our expert customer care agents can help you schedule a special pickup or find a drop-off location. Please do not overfill your bin or put bulky items on the curb. For remodels, seasonal cleanups, or other projects, learn more about our temporary roll-off dumpsters.
Cancelations take effect on the last day of the month during which you cancel. For example, if you cancel service on June 15, your services will continue through June 30, and you will be billed through June 30.
Give us a call at 866-946-9278!
- If your account was suspended due to payment issues but you have paid your balance online through our online portal, you’ll still need to call to ensure we get you back on the scheduled service route. If you do not call in, your service will not be restarted until you do!
- If your service needs to stop for a short period of time (traveling extensively, seasonal home, etc.) or if your service is put on hold due to a payment issue, please call our Customer Service Center to speak with a representative and they will guide you through the process to temporarily suspend and restart your waste and recycling service.